Transforming managers into leaders Whereas management is a rational process, focused on the technical aspects of management, leadership relates to people and their role in the company. Employees need leadership and talent development to fulfill their role as brand ambassadors and to create the perfect customer experience. Performance Solutions puts...
Quite often we receive requests from organizations to deliver a training to improve their customer experience. Unfortunately, putting your team in a u-shaped classroom setting and talk about customer experience for a day is not going to 'do the trick'. Why? Because everyone always agrees on the importance of a...
Do you want to learn more about the EPIC Leadership Program? Fill out the contact form below to receive the EPIC Leadership Factsheets about our (incompany) Leadership Development program. Any questions? Please contact us at Call +31 (0)23 - 510 0 510
Do you want to learn more about EPIC Leadership? Please contact us at Call +31 (0)23 - 510 0 510 or fill out the contact form below and we'll send you the information within 24 hours.
The EPIC Leadership Program has been designed for leaders and managers who want be(come) an EPIC leader, professional independent trainers and HR professionals. The EPIC Leadership program is designed in 5 separate modules, based on ‘experience based learning’. Do you want your managers to be(come) EPIC leaders? Read more about...
BECOME A CERTIFIED EPIC LEADERSHIP TRAINER FOR ONLY €3.950 LEADERSHIP DEVELOPMENT PROGRAM INCOMPANY LEADERSHIP DEVELOPMENT FOR ONLY €1.950 Being an EPIC leader is not a matter of luck, or something genetic. It is something you can learn. People deserve and want EPIC leaders that are Empowering, Purpose-driven, Inspiring and Coaching....
Transforming training into impactful social & mobile learning Traditional learning starts with remembering and ends with creating. However, 70% of learning occurs on the job while actively doing something, and 20% happens while being instructed by colleagues or supervisors. Only 10% of someone’s learning development comes from theoretical courses. Performance...
Tranforming business into an experience Experiences have become the new currency in the interactions with customers and employees. However, brand promise and reality are rarely the same. Customer experiences often turn out to be disappointments as the level of expectations is not met. Performance Solutions consults on customer experience, closing...