EST. 1987

WE TRANSFORM YOUR BUSINESS INTO AN EXPERIENCE

Our reason for being as Experience Engineers is to spread delight. By creating positive and memorable experiences for our clients, their teams, and their customers. In fact, we are on a mission to create Raving Fans. For both our business partners and ourselves!

OUR SOLUTIONS

Emotional bonding has become indispensable for companies. Delighting others means creating authentic and personal marketing that impacts inward as well as outward relations. As Experience Engineers we want to create experiences that have the power to do exactly this. Performance Solutions offers solutions designed to break open thinking patterns, support employees and transform your customers into raving fans.

30280EMPLOYEES REACHED
89RUNNING PROJECTS
46COUNTRIES
92NPS (Nett Promotor Score)

OUR PROJECTS

We work for and with an array of companies in different sectors to help improve their customer experience. Whether that means making shopping more fun, hotel visits more rewarding, hospital stays less awkward or flying more comfortably. Just have a look and get inspired. Click here for more projects!

Christiane de Jong

As a global player in the hospitality branch at airports, it’s all about the guests. Performance Solutions helps us with the training development and materials to transform our organization from process thinking to guest experience. With the empowerment of our staff and putting the guest at number one, we emphasise our slogan ‘Feeling Good on the Move’…

Christiane de Jong - HMSHost
Geoff-Andrew-Worldhotels-CEO

Worldhotels unites a large variety of intriguing venues. With “Start with WHY” we want to encourage our hotels to let their individuality shine through and create inspiring moments for their customers. Performance Solutions helps us to identify what makes each hotel unique by asking “What do you want your customers to experience when they stay in your hotel?”…

Geoff Andrew - Worldhotels
Grant-McGregor-Retail-Customer-Experience-Shell 3

Performance Solutions have been flexible, practical, and enthusiastic in their approach, while support the delivery of a stepped change to delivering more customer focused experiences. The collaborative approach and creative tools provided by Performance Solutions, and the ability to understand their own customers’ needs became obvious very quickly…

Grant McGregor - Shell Global

EXPERIENCE BLOG

Read our latest blog posts on Leadership Development, Customer Experience, Employee Engagement, Learning Design & Gamification written by the Experience Engineers of Performance Solutions…

Emergenetics - Meeting of the Minds at Performance Solutions
Meeting of the Minds with Emergenetics

Gaining knowledge about the solutions we offer to our clients is an import part the immersion program at Performance Solutions. And the best way to do that is to let...

Escape Room Pop-up Customized Custom Made Performance Solutions 2
Why I design Escape Rooms for Companies

Last year I designed and played pop-up Escape Rooms with teams from different companies, ranging from telecom providers at KPN to coffee blenders at Douwe Egberts, from managers at Le...

Andre Wiringa - Interview AmsterdamFM by Jacques Hoendervangers
Interview with Andre Wiringa on AmsterdamFM

Listen to the interview (in Dutch) on AmsterdamFM radio with Andre Wiringa, CXO and Managing Partner at Performance Solutions. Talking about how to creating consistently memorable experiences for your customers,...

LIKE WHAT YOU SEE?

We would love to hear about your challenge! Just click the button below and drop us a line or call us at +31 (0)23 – 510 0 510.

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