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The Key to Reaching Your Gen Z Workforce

It seems that just yesterday millennials started making a splash in the workplace, and now we are already welcoming the next generation. With the oldest members of Gen Z starting to enter the workforce and many Americans working past the age of 65, leaders and managers sometimes feel challenged to connect...

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Intent-Impact: The Unseen Gap Affecting Your Workforce

In the workplace and in our personal relationships, it’s likely that we’ve all experienced the intent-impact gap. The intent-impact gap is what occurs when our words or actions are misinterpreted by another individual.  Consider this story: Sara, the Director of Learning and Development, and her direct report Chris, the Program...

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