IFH Performance Academy

Befreie dein Potential und das deiner Mitarbeiter


Unsere IFH Trainings ziehen ihre Inspiration aus vier grundlegenden Ansätzen: der Servicekultur der Hotellerie, Reverse Thinking, der FISH! Philosophie und den Erkenntnissen von Emergenetics. Die Hotellerie wird in Sachen Servicekultur von vielen Sektoren, wie dem Einzelhandel, der Banken- und Automobilbranche sowie der Luftfahrt als Maßstab und Ideengeber gesehen. Branchenunabhängig gilt: Dort wo der Verkäufer zum Gastgeber wird, können aus Kunden begeisterte Fans werden. Als Inspirators For Hospitality möchten wir dir daher dabei helfen, zum perfekten Gastgeber zu werden.



Erfahre mehr über unsere Trainingsvision und lass dich von den Blogartikeln unserer Experience Engineers und Trainer inspirieren! Weitere Blogartikel findest du auf unserer Weblog Seite!

Cross-functional Team - Emergenetics
Cross-Functional Teams – How To Make Them More Effective

According to a study cited in the Harvard Business Review, 75% of cross-functional teams are ineffective. They will not deliver the project or service they have been tasked with in the way the organization would like. If they are even able to deliver it at all! Many cross-functional teams may not perform as expected, but they are still very common in business today. The main question is: how can you build an (even more) effective cross-functional team? The concept of Cross-Functional teams What is a cross-functional team? And when does it add value to a project? Cross-functional teams (aka multidisciplinary...

Intent-Impact: The Unseen Gap Affecting Your Workforce

In the workplace and in our personal relationships, it’s likely that we’ve all experienced the intent-impact gap. The intent-impact gap is what occurs when our words or actions are misinterpreted by another individual.  Consider this story: Sara, the Director of Learning and Development, and her direct report Chris, the Program Manager, are assessing their list of priority projects and need to decide whether to focus on restructuring their onboarding program or re-evaluating their Learning Management System (LMS). Together, they decide to re-evaluate their LMS and each team member takes away their marching orders. The following week – after Chris has...

Cultural Diversity - Employee Engagement
How To Embrace Cultural Diversity in the Employee Experience?

Culture is not easy to grasp... An organizational culture is dynamic and shifts constantly in response to external (new clients, trends) and internal (leadership, new employees, etc) changes. So, trying to grasp culture is complicated by the reality that is changing on a daily basis. But is that necessary to define the ideal organizational culture? I don’t think so. We have to embrace the fact that our organizational culture is holistic and has to be managed as a continuous journey of learning and development. Start with embracing and recognizing each others cultural background. We are Global Citizens We are more...


Hier sind einige Referenzen von Kunden, die bereits von den Vorteilen unserer IFH Performance Academy profitiert haben. Wenn du dazu fragen hast, sind wir gerne für dich da. Oder gehe zu unserer Projekt Seite um mehr über unsere Kunden und Projekte zu erfahren!



Wir bieten mehr als 200 offene Trainings weltweit an – in den Bereichen Business Development, Revenue & Demand Management, MICE, Inspirational Hospitality, Leadership Development, FISH! und Emergenetics. Alle Trainings sind ebenfalls als individuelle Inhouse Trainings buchbar. Erfahre mehr über die IFH Academy! Wir freuen uns zusammen mit dir, das passende Training für dich und dein Unternehmen zu finden.

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