EPIC Leadership

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EPIC Leadership The Movie + Facilitator Guide

Do you want your managers to be(come) EPIC leaders? Buy this package and receive the EPIC Leadership Training Video +  facilitator guide (scripted) to facilitate your own Introduction to EPIC Leadership training!

995,00 incl. VAT
Polo Shirt – Start Reverse Magenta

Start Reverse… To Go Beyond Customer Satisfaction. Order the official Start Reverse Polo Shirt right now! Available in size XS – XXL.

27,95 incl. VAT
Start Reverse Paperback – Book

Experience is the new battlefield. Satisfaction is not enough anymore. Customer experience is the main driver of future loyalty and will turn your customers into raving fans. Whatever customers experience, determines whether they will come back and recommend you. It is about being meaningful and memorable. Not occasionally, but consistently. This book illustrates what makes successful (experience) brands stand out. How they all think in reverse, making their purpose, identity, and the desired experience – the focus for everything they do.

29,95 incl. VAT
Start Reverse Paperback – The Book Box

Experience is the new battlefield. Satisfaction is not enough anymore. Customer experience is the main driver of future loyalty and will turn your customers into raving fans. Whatever customers experience, determines whether they will come back and recommend you. It is about being meaningful and memorable. Not occasionally, but consistently. This book illustrates what makes successful (experience) brands stand out. How they all think in reverse, making their purpose, identity, and the desired experience – the focus for everything they do.

249,00 incl. VAT