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EPIC Leadership – The Movie (streaming)

The EPIC leadership program has been designed for leaders and managers who want be(come) an EPIC leader, professional independent trainers and HR professionals. Do you to transform your managers into EPIC leaders? Get inspired, motivated and ready to be(come) an EPIC Leader!

14,95 incl. VAT
EPIC Leadership The Movie + Facilitator Guide

Do you want your managers to be(come) EPIC leaders? Buy this package and receive the EPIC Leadership Training Video +  facilitator guide (scripted) to facilitate your own Introduction to EPIC Leadership training!

995,00 incl. VAT
Experience STARs – The Movie (streaming)

Get inspired, motivated and ready to deliver customer-experiences that make you stand out. It’s not the product that creates a positive experience. It’s people, like you! What kind of experience(s) do you bring to life? Be(come) an Experience STAR and make a difference!

14,95 incl. VAT
Experience STARs The Movie + Energizer Facilitator Guide

Get inspired, motivated and ready to deliver customer-experiences that make you stand out. It’s not the product that creates a positive experience. It’s people, like you! What kind of experience(s) do you bring to life? Be an Experience STAR and make a difference!

Package:

  • USB Stick with the Experience STARs Movie
  • Facilitator Guide (scripted version) to deliver a STAR Energizer workshop
995,00 incl. VAT
Polo Shirt – Start Reverse Magenta

Start Reverse… To Go Beyond Customer Satisfaction. Order the official Start Reverse Polo Shirt right now! Available in size XS – XXL.

27,95 incl. VAT
Start Reverse Book The Journey - Travel Edition
New
START REVERSE – THE JOURNEY (Travel Edition)

How do you grow beyond customer and co-worker satisfaction? The Travel Edition of Start Reverse – The Journey will inspire, inform and delight on Customer Experience and EPIC LeadershipAndre Wiringa will take you on a journey helping you to bring purpose, identity and optimal experience to life in your organization, your team and/or in your individual performance.

Tip! Learn from the (reverse thinking) lessons of Josh Smith with Start Reverse – The Novel! Or get both books with a discount…

14,95 incl. VAT
Start Reverse Book The Novel - Travel Edition
New
START REVERSE – THE NOVEL (Travel Edition)

Start Reverse – The Novel (Travel Edition) is about Josh Smith, a retailer who has a hard time coping with the impact of online shopping and the changing customer landscape. When he accompanies his wife Marcia on a business trip to London, he learns how some brands are more successful than others. Bread&Care is the brand that inspires him the most, and Josh starts to adapt several of the lessons he learns for his own bookstore. Josh’s team helps to drive a successful turn-around, which initially becomes an inspiring example for the whole shopping street, and later for many others…

Tip! Let us take you on a reverse journey with Start Reverse – The Journey! Or get both books with a discount…

9,95 incl. VAT
Start Reverse Paperback – Book

Experience is the new battlefield. Satisfaction is not enough anymore. Customer experience is the main driver of future loyalty and will turn your customers into raving fans. Whatever customers experience, determines whether they will come back and recommend you. It is about being meaningful and memorable. Not occasionally, but consistently. This book illustrates what makes successful (experience) brands stand out. How they all think in reverse, making their purpose, identity, and the desired experience – the focus for everything they do.

29,95 incl. VAT
Start Reverse Paperback – The Book Box

Experience is the new battlefield. Satisfaction is not enough anymore. Customer experience is the main driver of future loyalty and will turn your customers into raving fans. Whatever customers experience, determines whether they will come back and recommend you. It is about being meaningful and memorable. Not occasionally, but consistently. This book illustrates what makes successful (experience) brands stand out. How they all think in reverse, making their purpose, identity, and the desired experience – the focus for everything they do.

249,00 incl. VAT
Start Reverse Book The Journey The Novel Package - Travel Edition 2
Sale
New
Start Reverse Travel Edition – Package Deal

How do you grow beyond customer and co-worker satisfaction? The Travel Edition of Start Reverse – The Journey will inspire, inform and delight on Customer Experience and EPIC LeadershipAndre Wiringa will take you on a journey helping you to bring purpose, identity and optimal experience to life in your organization, your team and/or in your individual performance.

Start Reverse – The Novel (Travel Edition) is about Josh Smith, a retailer who has a hard time coping with the impact of online shopping and the changing customer landscape. When he accompanies his wife Marcia on a business trip to London, he learns how some brands are more successful than others. Bread&Care is the brand that inspires him the most, and Josh starts to adapt several of the lessons he learns for his own bookstore. Josh’s team helps to drive a successful turn-around, which initially becomes an inspiring example for the whole shopping street, and later for many others…

Get both books with a € 4,95 discount!

24,90 19,95 incl. VAT