Project | Royal Schiphol Group


Performance Solutions offers a wide range of solutions. Changing the way people learn, lead, and interact by transforming employees into ambassadors, business into an experience, managers into leaders, and training into impactful learning. We trigger companies to work collectively to create memorable experiences.  Below you’ll find an overview of solutions we offered at Royal Schiphol Group.

Performance Solutions - Reverse Thinking Engineering - Solutions

Reverse Engineering

Reverse Thinking & Engineering turns your customers into loyal fans, and employees into passionate brand ambassadors. We offer Reverse programs as:

FISH Philosophy - Performance Solutions Icon-w100

FISH! Philosophy

Create unique employee and customer interactions… As colorful as the fish in the sea are the possible applicabilities of the FISH! Philosophy. With FISH! Energizer, FISH! Workout and FISH! Training we offer you three alternatives how you can introduce FISH! to your company. Turning your employees into excited brand ambassadors, who love coming to work and have fun when interacting with colleagues and customers alike.

In many organizations fun is still seen as opposite of work. The fear of being perceived as lazy can be quite substantial. That is why it is important to assure employees that a lively, personal atmosphere is favored and laughing is explicitly allowed. With FISH! you can motivate your employees to be themselves at work.

Do you want to learn more about the FISH! Philosophy? Just drop us a line, visit our FISH! Events or become a FISH! Facilitator yourself by joining the certification program. Please find dates and locations in the event calendar.

Schiphol Group - Customer Experience
Royal Schiphol Group Customer Experience - Performance Solutions
Royal Schiphol Group Customer Experience - Performance Solutions


We would love to hear about your challenge! Just click the button below and drop us a line or call us at +31 (0)23 – 510 0 510.


About Royal Schiphol Group

Royal Schiphol Group is an aviation company with an important social mission. Our airports create value for society and the economy. These pages will provide travellers, investors, partners, neighbours, press and other interested parties with more information about our company.

Our mission is ‘Connecting the Netherlands’

Royal Schiphol Group’s mission is to optimally connect the Netherlands to the rest of the world, in order to contribute to prosperity and well-being in this country and elsewhere. We call it ‘Connecting to compete’ and ‘Connecting to complete’.

Our goal is to become Europe’s Preferred Airport

Royal Schiphol Group’s goal is to develop Amsterdam Airport Schiphol into Europe’s Preferred Airport for passengers, airlines and logistics service providers alike.

Our five strategic values

We aim to maintain and further develop Mainport Schiphol’s position as a multimodal hub. To that end, our strategy for the years leading up to 2020 concentrates on five strategic pillars:

  • Top Connectivity
  • Excellent Visit Value
  • Competitive Marketplace
  • Development of the Group
  • Sustainable & Safe Performance.