Project | Sixt

SIXT’S SOLUTIONS

Performance Solutions offers a wide range of solutions. From (experience) concept development to training & coaching. From social & mobile learning solutions to customized bite-sized training content & gamification solutions. Below you’ll find an overview of solutions we offered at Sixt.

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InProve Mystery Shopping

Customers expect your brand to be an experience, an emotional journey, that starts with the first telephone conversation, the welcome at the reception or when entering a shop. The customer contact has become as important and as your product itself. But how do you know whether your customers’ experiences meet their expectations and fulfill your defined brand promise? InProve measures the quality of your company’s service based on criteria tailored to your requirements. InProve enables talent improvement and development of your employees. InProve helps you to detect your employees’ potential and entices them to give their best each day!

  • Helps to find and close the gap between brand promise and brand experience.
  • Supports purposeful talent development.
  • Choose from three auditing methods for Mystery Quality Checks: Mystery Checks, Mystery Calls, MICE Sales Cycles.
  • Consulting and trainings can take place on site or via tele-coaching.
  • Our online reporting tool Performatrix offers clear and mobile access to your results and benchmarking.
  • InProve is available worldwide in a variety of languages.
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Sixt Customer Experience - Performance Solutions

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About Sixt

Accessibility to mobility is freedom. The freedom to experience and share the world with others, and to overcome barriers of thought and opinion. By constantly challenging the status quo and with the drive to get things done, our worldwide Sixt family with more than 6,000 members is working towards a future in which people around the globe have access to safe, efficient and comfortable mobility with the touch of a button. All our mobility products in one single app – whether it is for 6 minutes, 6 hours or 6 months. The world’s largest mobility fleet with more than 250,000 cars in over 105 countries is available precisely when and how you need it. A vehicle that may be driven by you, by a driver, or perhaps driven of its own accord. One brand, one company, all solutions. We are generating revenues of more than 2.6 billion Euros making Sixt the largest integrated mobility provider. Our motivation is you, our customer, because we know that good is not good enough if better is expected. You are the most important person in our business. Everything we do, we do for you in order to create a product that excites and moves. Mobility is not just freedom – it’s Sixt.