Project | MediaMarkt

MEDIA MARKT’S SOLUTIONS

Performance Solutions offers a wide range of solutions. From (experience) concept development to training & coaching. From social & mobile learning solutions to customized bite-sized training content & gamification solutions. Below you’ll find an overview of solutions we offered at Media Markt.

Performance Solutions - Reverse Thinking Engineering - Solutions

Reverse Engineering

Reverse Thinking & Engineering turns your customers into loyal fans, and employees into passionate brand ambassadors. We offer Reverse programs as:

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Media Markt Customer Experience - Performance Solutions
Media Markt Customer Experience - Performance Solutions

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About Media Markt

More than 800 stores with sales floors measuring up to 8,000 square meters in 14 countries around the globe are what makes MediaMarkt Europe’s undisputed Number One consumer electronics retailer. For more than 35 years, MediaMarkt has been synonymous with innovation, uncompromising customer orientation and a comprehensive range of customer and after-sales services. But sheer size alone is not the key to success.

In 1979, the company’s founders reinvented electrical goods retailing once and for all. Up until then, it was the local retailer who had the undeniable power to decide which devices to add to his product portfolio. MediaMarkt, however, demonstrated that emancipated, well-informed customers can decide for themselves which TV, stereo system or kitchen appliance they want to own. And today’s product portfolio is more persuasive than ever, comprising everything from flat-screen TVs to tablets, from smartphones to action cams, from game consoles to fully-automated coffee makers. With an average assortment of 45,000 articles in its bricks-and-mortar stores and integrated online retailing, MediaMarkt offers its customers clear, fair and reliable prices both online and offline.

Innovative products

Every MediaMarkt is like a permanent innovation trade fair where customers can try out and compare products – the perfect opportunity for customers to find out more about the latest innovations available on the market and evaluate them for themselves. Touching products, picking them up and trying them out is all part of the shopping experience at MediaMarkt. After all, who wants to buy a pig in a poke? This is one of the things that make MediaMarkt so irresistible to technology enthusiasts. Those who can never get enough of the latest trends and developments are in seventh heaven when they browse the shelves at MediaMarkt. The stores act as genuine magnets for tech-savvy customers, which is why a great many manufacturers use them to show-case their latest product innovations.