Performance Solutions offers a wide range of solutions. From (experience) concept development to training & coaching. From social & mobile learning solutions to customized bite-sized training content & gamification solutions. Below you’ll find an overview of solutions we offered at HSMAI.
Reverse Thinking & Engineering turns your customers into loyal fans, and employees into passionate brand ambassadors. We offer Reverse programs as:
- Tailormade program (Reverse Journey)
- In company programs (Experience STARs & EPIC Leadership Development)
- Train-the-Trainer programs for in company- and independent trainers.
Emergenetics is quantifiable and proven. Based on psychometric and neurological research, it measures 4 thinking preferences: analytical (blue), structural (green), social (red) and conceptual (yellow).In addition, it differentiates between 3 behavioral preferences: expressiveness, assertiveness, and flexibility. Emergenetics helps you and your team to understand yourself and each other and empowers you to interact more effectively and relaxed.
- Individual Emergenetics Profile / Scan
- Team Emergenetics Profile / Scan
- Meeting of the Minds Workshop
- (in company) Emergenetics Training
- Emergenetics Associate Program (Train-the-trainer / Certification)
IFH Performance Academy
Our commitment to Reverse Thinking highlights the passion for hospitality that we want to let shine through in everything that we do. The participants of our trainings are encouraged to change their perspective and to put the positive, desired customer experience at the center of everything they do. By making use of the FISH! Philosophy, we guarantee that participants will leave our trainings, not only with new knowledge, but also with a smile on their face.
- Open Training Programs
- Training by Design (in-company training programs)
- White Label Academy (learning journey in your corporate design)>
- IFH trainings are available in 6 languages (German, English, Dutch, Italian, Spanish, French, Swedish)
Create unique employee and customer interactions… As colorful as the fish in the sea are the possible applicabilities of the FISH! Philosophy. With FISH! Energizer, FISH! Workout and FISH! Training we offer you three alternatives how you can introduce FISH! to your company. Turning your employees into excited brand ambassadors, who love coming to work and have fun when interacting with colleagues and customers alike.
In many organizations fun is still seen as opposite of work. The fear of being perceived as lazy can be quite substantial. That is why it is important to assure employees that a lively, personal atmosphere is favored and laughing is explicitly allowed. With FISH! you can motivate your employees to be themselves at work.
Do you want to learn more about the FISH! Philosophy? Just drop us a line, visit our FISH! Events or become a FISH! Facilitator yourself by joining the certification program. Please find dates and locations in the event calendar.
The Hospitality Sales and Marketing Association International (HSMAI) is committed to growing business for hotels and their partners, and is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals & their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue through programs such as HSMAI’s Revenue Optimization Conference, Digital Marketing Strategy Conference and Adrian Awards.
HSMAI offers organizational and individual membership, with more than 7,000 members worldwide, with 36 chapters in the Americas Region. There are three regions: the Americas, Asia Pacific, and Europe, and a chapter in the UAE. Each region has geographic chapters and signature programs and services for association members.