Automotive

We are Experience Engineers in Automotive! Do you want to ‘up’ the experience within your dealership organization and turn every touchpoint into a memorable experience?

Our reason for being is to spread delight by creating positive and memorable experiences for your customers. We change the way people learn, lead and interact. We transform companies through Reverse Thinking & Engineering, by engaging people and empower them to make a difference. We trigger companies to work collectively to create memorable experiences for their customers. Start Reverse to go Beyond Customer Satisfaction!

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Mazda Takumi Event Rome Italy
Mazda Takumi Event – Rome, Italy

Takumi stands for the craftsmen at Mazda who really are knowledgable in technics, design and engineering. The Mazda Takumi Event in Rome was all about creating a true SPEC (Surprising Personal Easy Connecting) Customer Experience and hands on tips and tricks on how to get there. Creating the optimal Customer Journey for dealerships and ‘boost customer touchpoints in to...

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