Training / Coaching
HBO / WO / PhD
Freelance / Independent
ARE YOU OUR NEW EXPERIENCE STARS FACILITATOR?
You can be(come) a Certified STAR Facilitator in three days, followed by a number of field missions and expeditions. Certification trainings take place in countries all over the world. During the Certified STAR Facilitator Program you will learn how to develop Customer Experience STARs within your own and/or your client’s organization. You will also receive a complete training toolkit to successfully and confidently deliver a STAR Energizer, Work-out and Bootcamp session.
The 3-day STAR Facilitator Program has been designed for managers and leaders who want to up the experience their teams deliver, in company Trainers & Coaches, HR Professionals and independent Trainers & Coaches.
During this program you will learn how to successfully and confidently deliver a STAR Energizer, Work-out and Bootcamp. We also provide a complete facilitator toolkit & skills to develop Customer Experience STARs within your own and/or your client’s organization.
What’s in it for you and your clients?
- Clients and Participants Become Happy Fans
- The STAR program is a Proven Concept
- State of Art Learning Design
- Being part of a Global Reverse Network
- Sustainable Growth
- Solid Return on Investment (ROI)
ABOUT THE JOB
Why do customers love some brands, and dislike others? For years we have studied and worked with Experience game changers such as adidas, Starbucks, LUSH, Nespresso, citizenM Hotels, Mazda, Apple, Tommy Hilfiger, KLM, Tesla, Le Pain Quotidien, and many more. These companies all deliver consistently memorable customer experiences, which turns their customers into active promoters, happy fans, and free ambassadors.
Looking at the experience these brands build in a very consistent manner, you could say their people are true Experience STARs: Surprising, Touching, Assisting and Recognizing. Which explains why these brands are loved and promoted by many, whilst others simply aren’t. Excellence is never the result of coincidence.
Do you want to join our global network of STAR Trainers / Facilitators?
IS THIS YOU?
Did all this make your heart beat a little faster and are you dreaming of what this new challenge would look like? Please apply by clicking the button below. Creative ways to introduce yourself are welcome!