Performance Solutions

Gamification Europe 2018 Amsterdam Photo Gallery
Photo Gallery | Gamification Europe 2018 in Amsterdam

Last week we were part of Gamification Europe 2018, a 2-day conference on Gamification. Packed with inspiring sessions by noted experts in the field, we were updated on the status of present-day Gamification in Europe. Consisting of several case-studies, discussion panels, serious games and solid research. A great location (BOOM Chicago...

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Recruitment Employer Branding Millennials Emergenetics
What do millennials want from a job?

Millennials are often thought of as job hoppers; however, that is a misconception. According to a survey of almost 1.500 millennials, job stability is highly valued. Almost 90% said they would choose to stay in a job for the next 10 years if they knew they’d get annual raises and upward career...

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Andre Wiringa - Interview AmsterdamFM by Jacques Hoendervangers
Interview with Andre Wiringa on AmsterdamFM

Listen to the interview (in Dutch) on AmsterdamFM radio with Andre Wiringa, CXO and Managing Partner at Performance Solutions. Talking about how to creating consistently memorable experiences for your customers, guests, patients, passengers etc. Working with global brands like Adidas, Tommy Hilfiger, Mazda, Le Pain Quotidien and many more... We...

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TEDx Athens - Jeroen van der Schenk - Experience Engineer Performance Solutions 4
Jeroen van der Schenk on stage at TEDx Athens 2018

What would happen if you take out all conditions and expectations out of ‘reciprocity’? Give and share because you believe in, and live, your purpose. Trusting on things to happen. Something. Somewhere. From someone…? On june 2, 2018 our colleague and Experience Engineer Jeroen van der Schenk shared his story about 'reverse...

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Andre Wiringa - The Innovation Show - Customer Experience - Hosted by Aidan McCullen-2-w900
The Innovation Show Podcast with Aidan McCullen & Andre Wiringa

The Innovation Show is a weekly show interviewing leaders in their fields. Authors, renowned professors, inventors, innovators, change-makers and mavericks. To inspire, educate and inform the business world and the curious. In this week episode: Andre Wiringa, CXO / Managing Partner at Performance Solutions. Author of "Start Reverse to go Beyond...

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Cliff Crosbie joins Performance Solutions - Andre Wiringa
Retail Guru Cliff Crosbie joins Performance Solutions

Retail Guru Cliff Crosbie joins Performance Solutions as Senior Partner and Chief Retail Officer. After multiple international and global retail leadership positions (at Habitat, Nike, Nokia, IKEA and Apple), Crosbie decided to focus on (strategic) retail consultancy and concept development. In his last role as Senior Vice President Global Retail...

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Mazda Takumi Event Rome Italy
Mazda Takumi Event – Rome, Italy

Takumi stands for the craftsmen at Mazda who really are knowledgable in technics, design and engineering. The Mazda Takumi Event in Rome was all about creating a true SPEC (Surprising Personal Easy Connecting) Customer Experience and hands on tips and tricks on how to get there. Creating the optimal Customer Journey for dealerships and ‘boost customer touchpoints in to...

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Emaar Hospitality Group Launches Innovative Service Culture Program to Enhance Guest Experience

Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has launched an innovative service culture program that aims to transform every touch point of the guest journey into a genuine lifestyle experience. Further building on the brand values of Address Hotels + Resorts, Vida Hotels and Resorts...

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Customer Experience Performance Solutions
Great Experiences = Consistent Experiences

These days a lot of people tell us that consistency in Customer Experience is incredibly important. A consistent experience is not just something a single customer has every time he or she comes back to your business. It is the consistency in experiences of all who pay a visit. Recommended by others or not....

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