AN EMOTIONALLY INTELLIGENT INVESTMENT
Do you ever wonder how some people can remain calm and collected while others are ticking time bombs in the exact same situation? That friend, colleague or manager, who takes his stress out on everyone else, may get attention or even results, but at great cost to others, the team and to the group morale. It comes at even greater cost to personal respect from others and for him/herself.
Wouldn’t we all love to emulate the cool gurus? But just how do they engage others and foster respect so naturally?
Intangible qualities like emotional management skills are hard to set down in writing. If there were a secret formula we would have all cashed in years ago! However, in the global context of the 21st century, people are collaborating under such diverse socio-cultural paradigms, it’s worth a closer look.
Every experience is as unique as the two people that enter into the exchange. Acknowledging your core tendencies and how these qualities serve your personal and professional goals is a critical part of the equation. Each unique interaction has three basic considerations:
- How you perceive others
- How others perceive you
- How you perceive yourself
Then, try to discover how well aligned those perceptions actually are. It may surprise you. You may see yourself as an honest and analytical individual, but your colleagues may interpret these same traits as abrupt and condescending… what now? Instead of taking the defensive stance, pause… breathe deeply, then:
- Try to remove the emotion – the catalyst to regretful words and actions.
- Take time to process the message. What are they really trying to say?
- Consider the reason behind the perceptual disconnect.
This takes practice, but practice teaches us how to get better at managing our emotions to our mutual advantage. The more you improve your emotional intelligence skills, the more you will defer stress and anxiety from the situation. In exchange, you nurture respect and admiration from others, as well as for yourself resulting in happier and more productive people and organizations. It’s a skill that’s worth investing in.