BEING SUCCESSFUL IN SALES FROM DAY 1
A fundamental understanding of hotel sales is essential, to ensure that the first steps on the career ladder are based on understanding position and responsibilities. Expanding its market share and attracting new customers is the foundation of any company’s growth. The first contact with the customer is crucial and must be well prepared. Sales people need a certain intuition of the real needs of the customer. Creating a personal bond and engaging with the customer enhances the chances of gaining the customer’s trust. Customers will turn into real partners.
+ online pre- and postwork
8 – 18
Note: this training is also available as an incompany training. Click here to request information or contact our global support office at +31 (0)23 – 510 0 510.
This training defines today’s “Sales Person Toolkit” and introduces the “must have” tools you need for hospitality sales. You will also be introduced to the basics of hotel sales, including the skills and competencies that are required to successfully develop within the sales role in the professional selling process. This training provides techniques to effectively set up sales appointments and set realistic sales targets. Relationship building is essential to this process and sets the context for effective customer handling. You will also learn how to professionally research, qualify, and prepare initial contact with prospective clients. Exploring how to build trust through engaging and connecting with a potential customer is an essential part of the training.
YOU HAVE TO DROP YOUR SALES MENTALITY AND START WORKING WITH YOUR PROSPECTS AS IF THEY’VE ALREADY HIRED YOU
WHAT WILL YOU LEARN?
Use your own strengths and develop optimal sales techniques.
Get to know the power of others and utilize in your team.
Create modern account management and sales strategy.
Experience and actively develop professional cold acquisition.
Find out personal motivation drivers and learn how to use them.
Create a colleagues’ network and make it useful.