MICE SALES FOR BUSINESS PROFESSIONALS

A solid basic knowledge of the essential features of MICE is indispensable so that the customer is professionally looked after in the hotel. The first personal contact with the customer is crucial and has to be well prepared. Event sales staff needs to have a good sense of the real needs of the customer. Creating a personal bond and engaging with the customer enhances the opportunities to win the trust of the customer and the partners.

DURATION

1 day
+ online pre- and postwork

# PARTICIPANTS

8 – 18
participants

TRAINING FEE

€ 495
excl. VAT

Note: this training is also available as an incompany training. Click here to request information or contact our global support office at +31 (0)23 – 510 0 510.

LEARNING OBJECTIVES

In this training you redefine the “MICE one-on-one” together with other participants by familiarizing yourself with the indispensable tools for event sales. You will learn techniques that support you in the professional sales process. You will understand the customer better and incorporate your newly learned skills into your daily activities. You will learn solid basic knowledge, both theoretically and practically, in order to inspire the customer on site and to organize the internal processes in the best possible way.

SALES IS NOT ABOUT SELLING ANYMORE, BUT ABOUT BUILDING TRUST AND EDUCATING

Siva Devaki

WHAT WILL YOU LEARN?

The impact of “Heart Selling” vs. “Hard Selling” by engaging and connecting with your customer

How to establish connection and context with your customer

To analyze the ‘ideal’ MICE sales process

Ways to optimize your sales techniques

How to optimize the quality of your proposal

To recognize the rational and emotional fundamentals of selling

How to create the perfect MICE call flow

The complete RFP process

LIKE WHAT YOU SEE?

Register now for the open training MICE Sales for Business Professionals or request an incompany training for your team. Do you have a question? Feel free to contact us, we’ll be happy to assist you! Click here to drop us a line or call our Global Support Office at +31 (0)23 – 510 0 510.