FISH! FOR LEADERS
With the four easy pillars of the FISH! Philosophy, passion, energy and fun will return to your daily routine. The influence it has on the team spirit, the service and ultimately on the revenue is unprecedented. Participants of this training will learn how to apply this in the context of leadership and will deal actively with the questions: What kind of impact or influence do I want to have on others? What kind of leader do I want to be? How can I motivate my employees with fun but at the same time do not lose sight of business?
+ online pre- and postwork
8 – 15
Note: this training is also available as an incompany training. Click here to request information or contact our global support office at +31 (0)23 – 510 0 510.
You will learn to see the FISH! Philosophy through the eyes of a leader. Furthermore you will learn how to apply the FISH! Philosophy as a leader and thus motivate your team. In order to achieve this you will realize how important it is to build a relationship with your team and therefore develop a plan for the implementation of the four pillars.
The FISH! Philosophy contains 4 simple behavioral principles that can help show commitment and joy when interacting with colleagues and customers:
Be there: Be there with all your heart, always. Show your customers and colleagues that you value them by paying full attention to them.
Play: A playful atmosphere helps to recharge the batteries during the working day and enhances creativity.
Make their Day: A coffee when it is needed most, a yummy cake or an unexpected heartfelt compliment, are small gestures that can move mountains!
Choose your Attitude: You can’t really influence what life throws at you, but you can decide how you react to the situations that come your way. The attitude you choose highly influences what you experience.
YOUR CUSTOMER DOESN’T CARE HOW MUCH YOU KNOW UNTIL THEY KNOW HOW MUCH YOU CARE