THE PERFORMANCE ACADEMY
IFH (Inspirators for Hospitality) becomes The Performance Academy! With new training modules, delivered globally in English, German, French, Spanish, Dutch and Italian. And any other language you request.
We still offer a great training curriculum like we used to do. On top of that we designed several new trainings AND offer our trainings as ‘blended’ learning modules. All the IFH classics are available as an open training program and incompany trainings. Do you have (partly) deviant learning objectives? Our team of Learning Designers & Gamification Experts is specialized in translating your needs into a customized (blended) training experience!
Improve your team(s)? Request an incompany training for your team! Starting at € 2.350 and available in ALL languages and ALL (save) countries in the world.
TRAINING BY DESIGN
Do you prefer fully customized (and branded) training programs? We’d be happy to discuss your needs. PS… we can also (co)host your corporate academy!
All IFH Classics training titles we offer are also available as incompany training programs. Having 6 or more participants to join? An incompany training will decrease your investment! We also deliver inspiring 1-2 hour masterclasses & keynotes on Customer Service, Customer Experience, Leadership and Reverse Thinking! Click here to request information or contact our global support office at +31 (0)23 – 510 0 510.
IFH CLASSICS TRAINING CURRICULUM
Looking for ways how to become consistent in providing an outstanding customer experience? Having a hard time with handling customer/guest complaints? Do you want to transform your customers into happy fans? Select on of the Customer Service Training programs below and register online or request an incompany service training!
SOCIAL & MOBILE LEARNING
CHANGING THE WAY WE LEARN
Learning has become more blended, fragmented – in smaller bits – and more pragmatic. The Performance Academy offers blended learning programs which consists of online and offline interventions. The online interventions will be accessible via our social & mobile learning platform. The assignments previous (or after) the face-to-face training ensures a more efficient training day! All training programs from the Performance Academy are designed by the 70:20:10 Model for Learning and Development.