TRANSFORMING MANAGERS INTO LEADERS

Whereas management is a rational process, focused on the technical aspects of management, leadership relates to people and their role in the company. Employees need leadership and talent development to fulfill their role as brand ambassadors and to create the perfect customer experience. Performance Solutions puts your employees in the spotlight. Our solutions are based on: talent development & employee engagement, customer & brand experience, leadership & culture development, and learning design & Gamification. Below you can find a list of our solutions connected to leadership and culture development.

LEADING YOURSELF AND OTHERS

We offer you a selection of courses, coachings and workshops to give you insight into how you can actively influence and define the leadership culture in your company. Furthermore, we empower you to develop your own leadership style based on the desired customer experience. You also receive tools to train and support your employees yourself.

We enable you to bring your company’s vision to life with coachings and workshops…

We help to transform your employees into brand ambassadors…

You become an active example for the new corporate culture of your company…

LEADERSHIP AND CULTURE DEVELOPMENT PROJECTS

We work for and with an array of companies in different sectors to help improve their customer experience. This includes making shopping more fun, hotel visits more rewarding, hospital stays less awkward or flying more comfortable. Just have a look and get inspired. Click here for more projects!

LEADERSHIP & CULTURE DEVELOPMENT BLOGS

Learn more about Leadership & Culture Development, get inspired by the blog articles from our Experience Engineers! More inspiration? Visit our weblog page!

Training Customer Experience Leadership Development
Employee Engagement: Transform your Co-workers into Brand Ambassadors

Employee Engagement is the main driver for a great customer experience. Research from Gallup shows that only 13% of all employees worldwide are truly engaged at work. It also shows...

Intent-Impact: The Unseen Gap Affecting Your Workforce

In the workplace and in our personal relationships, it’s likely that we’ve all experienced the intent-impact gap. The intent-impact gap is what occurs when our words or actions are misinterpreted...

Great Customer Experience? Leadership Comes First!

Quite often we receive requests from organizations to deliver a training to improve their customer experience. Unfortunately, putting your team in a u-shaped classroom setting and talk about customer experience...

INFORMATION REQUEST

We offer custom made programs, in-company programs and open trainings. Do you want to learn more about our solutions, and how to apply them within your organization? 

Information Request

INSPIRATIONAL ARTICLES, (FREE) WHITEPAPERS AND EVENT INVITATIONS!

SUBSCRIBE TO OUR NEWSLETTER

Don't worry, we hate spam too. You'll receive an opt-in confirmation email within a few seconds. By subscribing you agree to accept our privacy statement. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at info@ps-ee.com.