WE ARE EXPERIENCE ENGINEERS
Our reason for being as Experience Engineers is to spread delight by creating positive and memorable experiences for our clients, their teams, and their customers. In fact, we are on a mission to create Happy Fans, for both our business partners and ourselves. We change the way people learn, lead and interact, transforming companies through talent development & employee engagement, customer & brand experience, leadership & culture development, and learning design & gamification. We trigger companies to work collectively to create memorable experiences for their customers.
REVERSE YOUR ORGANIZATION
Let us take you on a Reverse Journey and show you how Reverse Thinking & Engineering can transform your company! Experiences have become the new currency in the interactions with customers and employees.Reverse Thinking and Engineering puts your desired customer experience first. From this position it shapes factors like the corporate culture, your company’s leadership style, talent development and desired employee behavior. A brand promise that expresses: WHO am I? WHY do I do, WHAT do I do? Has to be defined. This core identity is the starting point for closing the gap between brand promise and customer experience. Transforming customers into happy fans!WATCH VIDEO NOW
What is the desired experience of your brand, your customers?
What leadership does your organization need to empower your employees?
What kind of training does each of your employees need? What types of learning work best for them?
What qualities do your employees have? How do you set them up for success and sustainable growth?
How can you make sure your employees can fulfill your brand promise every moment of every day?
We offer custom made programs, in-company programs and open trainings. Do you want to learn more about Performance Solutions, and what we can do for your organization?Information Request