April 2015

Memorable Experience
Want to Create a Memorable Experience? Stimulate all five senses!

Here are five tips that you can use to give your guest an optimal, tailor-made experience. Personal details makes the strongest connection. SEE What is the clothing style of your guest or for an organization? Very formal or hip and trendy? Adjust your clothing to your guest so you are...

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Claiming your place
Why Claiming Your Place Is Important

Rob manages multiple teams, a total of 50 people. He explains bluntly: "It seems as if nobody listens to me. They're restless. As if I don't reach anyone. I'm the manager, am I not? Sometimes it seems as if I'm not the manager at all... It doesn't feel that I'm...

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